Operating since 2001, PlatinumTel Communications, LLC. (aka PTel Mobile), has successfully expanded and grown into a thriving nationwide prepaid wireless provider. With the launch of PTel Mobile, the company's new GSM prepaid, no contract wireless service, prepaid was never more attractive. With PTel Mobile, you choose a Real Paygo or Unlimited No Contract plan that meets your need.
Additional PlatinumTel Information
You may reach PTel Mobile customer care at 1-866-225-5631.
Domestic Long Distance
Included. You don't pay extra for nationwide long distance calls.
On-network roaming is billed at normal airtime rates.
411 Directory Assistance
You pay $0.50 per call plus airtime for if on the Real Paygo plan. Unlimited plan users get 411 FREE!
PlatinumTel, aka PTel Mobile is a T-Mobile MVNO and operates on the T-Mobile nationwide 3G & 4G network. All T-Mobile GSM cell phones and all unlocked GSM cell phones are compatible with PTel Mobile.
This tool provides high-level estimates of our wireless coverage. Coverage is not available everywhere and this is just an estimation. Various factors like network problems, software, signal strength, wireless device, structures, buildings, weather, geography, topography, etc., will result in dropped and blocked connections, slower data speeds, or otherwise impact the quality of services.
Copyright and Trademark Info
PTel Mobile logos and marks are displayed solely for the purpose of describing the refill and replenishment products that we sell. These logos and marks are registered trademarks of PTel Mobile.
How to refill your phone after purchase:
Refill Instructions | Ptel Mobile
Refill from your cell phone
Dial #ADD (#233) from your Ptel Mobile wireless phone (airtime charges may apply), and follow the instructions.
Refill from another phone
Please call 1-866-2-REFILL (1-866-273-3455), and follow the instructions.